The Key to Survival: Interpersonal Communication, 5th Edition - Essential Guide for Business, Education & Daily Life

Effective communication is essential to meeting basic human needs. In the latest edition of their popular text, Smith and Tague-Busler are joined by new author Starla Herbig in presenting interpersonal communication concepts and techniques in a lively, accessible manner. Updated examples and exercises enhance established chapter coverage and minor reorganization prompts readers to explore the role of self-concept and self-esteem in their interactions with others before authors introduce elements of interpersonal communication. Affordable and straightforward, The Key to Survival is intended for those with varying backgrounds. Engaging chapter-opener narratives link common miscommunication experiences to essential topics. Boxes throughout chapters provide sidebar commentary on primary topics and approachable exercises. Key terms, discussion questions, and a comprehensive glossary support an enjoyable teaching and learning experience.